Call us Today
Email us Today
Call us Today
Email us Today
You’ve got ServiceTitan set up. Your scheduling works. Invoicing is automated. Your team can check in and out of jobs. Everything runs smooth as silk.
So why isn’t your phone ringing more?
Here’s the problem: ServiceTitan helps you manage the jobs you have—but it can’t generate the jobs you need. Many electricians invest thousands in operations software thinking it will grow their business, only to discover they’re perfectly organized for work that never comes.
If you’re considering ServiceTitan or already using it but struggling with lead flow, this comparison will show you what’s missing.
| Feature | ServiceTitan | Destiny Marketing Solutions |
|---|---|---|
| Scheduling & Dispatch | ✅ | ❌ |
| Invoicing & CRM | ✅ | ❌ |
| Lead Generation (SEO, GMB, LSAs) | ❌ | ✅ |
| Google Ads Management | ⚠️ Basic integration | ✅ Full campaign management |
| Review Growth Strategy | ⚠️ Manual requests | ✅ Automated with SEO impact |
| Call & ROI Tracking | ⚠️ Operational only | ✅ Lead-source attribution |
| Website & Content Ownership | ❌ Not included | ✅ You own everything |
| Emergency Marketing Campaigns | ❌ | ✅ |
Schedule your Full Circuit Growth Audit & Action Plan today.
ServiceTitan excels at backend operations. It handles scheduling, dispatching technicians, managing customer data, and processing invoices. For electricians who already have steady work, it’s a game-changer for efficiency.
But here’s what electricians discover:
ServiceTitan’s marketing features are afterthoughts. The platform offers basic email automation and review requests, but these tools weren’t built to generate demand. They’re designed to manage relationships with customers you already have.
The Real Problem: ServiceTitan treats marketing like a checkbox feature rather than the engine that drives growth.
Many electricians report serious issues with ServiceTitan’s call tracking. According to user reviews, “Phone must be ported to use marketing reports”—meaning you have to transfer your business number into their system to get any marketing analytics.
But here’s what happens: Users report they “can’t get business calls” after porting numbers. One electrician shared that ServiceTitan support suggested carrying a separate phone just to use the software’s call-recording.
Another warns: “cell phone only users will have difficult time using ServiceTitan” because the system assumes landline setups that many modern contractors don’t have.
The most damaging issue? Missed opportunities. Electricians report that “we have actually lost money” because calls and invoices didn’t process correctly through ServiceTitan’s tracking system.
When your business depends on emergency calls and quick responses, any system that drops leads or creates phone complications costs you real money.
ServiceTitan shows you where revenue came from after the fact. But it doesn’t tell you how to generate more leads tomorrow. The reporting focuses on operational metrics—not the strategic insights you need to grow.
ServiceTitan works well as your only system if:
For most independent electrical contractors, these scenarios don’t apply.
While ServiceTitan manages your existing customers, Destiny’s Full Circuit Growth Method focuses on bringing new ones in the door:
ServiceTitan can’t predict when storms hit or when demand spikes. Our emergency marketing services automatically scale your advertising when weather events create surge demand.
ServiceTitan doesn’t include website development. Most electricians using it have outdated sites that don’t convert. Our electrician website design creates pages that turn visitors into customers:
ServiceTitan sends basic review requests. We turn satisfied customers into marketing assets by:
Schedule your Full Circuit Growth Audit & Action Plan today.
ServiceTitan helps manage the jobs you have. Destiny helps generate the jobs you want.
This isn’t an either/or decision. The most successful electricians we work with use both:
Think of it this way: ServiceTitan is your back office. Destiny is your front line.
Here’s what we see when electricians combine solid operations (like ServiceTitan) with strategic marketing:
| Metric | Before Working with Destiny | After 90 Days |
|---|---|---|
| Qualified Leads per Week | 3-4 | 12-15 |
| Cost Per Lead | $85 | $42 |
| Google Maps Visibility | 1-2 ZIP codes | 6+ ZIP codes |
| Monthly New Reviews | 1-2 | 8-12 |
| Emergency Call Response | Reactive | Proactive campaigns |
“ServiceTitan helped us stay organized. Destiny helped us get busy. Now we actually need the scheduling features because we have more work than we can handle.”
You can have the most efficient scheduling system in the world, but it won’t help if there’s nothing to schedule. The best operations software can’t fix a lead generation problem.
The Bottom Line: If your phone isn’t ringing enough, no CRM can solve that. You need marketing that works.
Book your Full Circuit Growth Audit & Action Plan.
We’ll show you exactly how to generate consistent leads while ServiceTitan keeps you organized.
Destiny Marketing Solutions specializes in marketing for electricians. Trusted by electrical contractors across the U.S. We help electricians and electrical contractors grow with digital marketing—local SEO, local service ads, Google Ads, and more.
Disclaimer: This article is based on publicly available reviews, user testimonials, and client feedback gathered by Destiny Marketing Solutions. All competitor brand names and trademarks are the property of their respective owners. We aim to provide fair, honest comparisons to help electrical contractors make informed marketing decisions. If you are a representative of a company mentioned here and would like to respond or correct an inaccuracy, please contact us.
Get the most relevant, actionable digital sales and marketing insights you need to make smarter decisions faster… all in under five minutes.
